我们正在尝试使用报告API从Five9的服务器访问数据.我们在下面编写了代码,但没有得到任何结果.对我来说,看起来问题是使用Authentication to Five9的服务器.请检查帮助我们了解我们如何定期为特定广告系列提取数据,并将其存储在数据仓库中.
<?php
$soapUser = "USERNAME"; // username
$soapPassword = "DEMOPASSWORD"; // password
$soap_options = array( 'login' => $soapUser,'password' => $soapPassword );
$auth_details = base64_encode($soapUser.":".$soapPassword);
$client = new SoapClient("https://api.five9.com/wsadmin/v2/AdminWebService?wsdl",$soap_options);
$header = new SoapHeader("https://api.five9.com/wsadmin/v2/AdminWebService/getCallLogReport","authentication","Basic $auth_details");
//echo "Response:\n" . $client->__getLastResponse() . "\n";
$client->__setSoapHeaders($header);
$xml_data = '<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:v2="http://service.admin.ws.five9.com/v2/AdminWebService/getCallLogReport">
<soapenv:Header/>
<soapenv:Body>
<v2:getCallLogReport>
<campaigns>Campaign1</campaigns>
</v2:getCallLogReport>
</soapenv:Body>
</soapenv:Envelope>';
echo $result = $client->getCallLogReport($xml_data,"https://api.five9.com/wsadmin/v2/AdminWebService?wsdl","https://api.five9.com/wsadmin/v2/AdminWebService/getCallLogReport",0);
?>
示例XML
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:v2="http://service.admin.ws.five9.com/v2/">
<soapenv:Header/>
<soapenv:Body>
<v2:getCallLogReport>
<!--Optional:-->
<time>
<!--Optional:-->
<end>?</end>
<!--Optional:-->
<start>?</start>
</time>
<!--Optional:-->
<criteria>
<!--Optional:-->
<ANI>?</ANI>
<!--Zero or more repetitions:-->
<agents>?</agents>
<!--Zero or more repetitions:-->
<callTypes>?</callTypes>
<!--Zero or more repetitions:-->
<campaigns>?</campaigns>
<!--Optional:-->
<DNIS>?</DNIS>
<!--Zero or more repetitions:-->
<dispositions>?</dispositions>
<!--Zero or more repetitions:-->
<lists>?</lists>
<!--Zero or more repetitions:-->
<skillGroups>?</skillGroups>
</criteria>
</v2:getCallLogReport>
</soapenv:Body>
</soapenv:Envelope>
看起来您的问题是您在soap标头中发送base64编码的用户名/密码.它实际上需要包含在http标头中.我的解决方案是ruby,但希望它可以帮助你.
soap_client = Savon.client(
endpoint: "https://api.five9.com/wsadmin/AdminWebService/",namespace: "http://service.admin.ws.five9.com/",headers: { "Authorization" => "Basic QWxhZGRpbjpvcGVuIHNlc2FtZQ==" },env_namespace: :soapenv,namespace_identifier: :ser,ssl_verify_mode: :none
)
message = {
"lookupCriteria" => {
"criteria" => {
"field" => "email_address","value" => "something@example.com"
}
}
}
response = soap_client.call(:getContactRecords,message: message)
p response.body
所以你的XML最终看起来像这样.
SOAP request: https://api.five9.com/wsadmin/AdminWebService/
Authorization: Basic QWxhZGRpbjpvcGVuIHNlc2FtZQ==,SOAPAction: "getContactRecords",Content-Type: text/xml;charset=UTF-8,Content-Length: 471
<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ser="http://service.admin.ws.five9.com/" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<ser:getContactRecords>
<lookupCriteria>
<criteria>
<field>email_address</field>
<value>something@example.com</value>
</criteria>
</lookupCriteria>
</ser:getContactRecords>
</soapenv:Body>
</soapenv:Envelope>
HTTPI POST request to api.five9.com (httpclient)
SOAP response (status 200)
<env:Envelope xmlns:env='http://schemas.xmlsoap.org/soap/envelope/'>
<env:Header></env:Header>
<env:Body>
<ns2:getContactRecordsResponse xmlns:ns2="http://service.admin.ws.five9.com/" xmlns:ns3="http://service.admin.ws.five9.com/v1/">
<return>
<fields>number1</fields>
<fields>email_address</fields>
<records>
<values>
<data>5555555555</data>
<data>something@example.com</data>
</values>
</records>
</return>
</ns2:getContactRecordsResponse>
</env:Body>
</env:Envelope>
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